Glory Tuesday

Often when we think of buyer’s remorse it is for large items like cars, houses, or appliances; though it can most certainly be applied to smaller items, pets, and, yes, even spouses. In fact, anytime a sum of money, be it large or small, is exchanged for an good or service it can cause feelings of regret. That regret can come from the amount of money spent to feeling like we didn’t get what we paid for. When those feelings start creeping in, it can be hard to maintain a calm mental attitude when all we want to do is correct the situation. And while the situation is difficult for the buyer, it can be equally challenging to the seller. One industry in particular that faces significant challenges with buyer’s remorse is property ownership and management .

Often the problem begins as a simple one. Many potential renters and tenants do understand how the rental process works from the property owner’s side. Typically there are two types of property — ones that are easy to rent and ones that are not. Any time a property becomes vacant the owner has to put the property on the market and advertise that it is for rent. If it is a nice property in a good area, than often they do not have a problem renting it out; however, if it is an older property in a less convenient area they may have a harder time finding some to rent it. Once someone has agreed to rent the property , it is taken off of the market. This may also lead to the owner turning down several other offers on the property. This is where the buyer’s, or renter’s, remorse sets in. If the renter then decides that they don’t want the property, the owner is again left with a vacant property and has to begin the process over again, which in some cases could be a big challenge and cost a lot of money.

The best thing that owners can do to avoid this type of situation is to research the laws in your state and require a non-refundable deposit should the tenant back out at the last minute. Make it very clear throughout the process what is required and then have the renter sign a form making sure that they understand. While they may still try to get out of the agreement, you will have the proper documentation should they take you court.

The best thing that renters can do to avoid those remorseful feelings is make sure you are certain before you sign the papers. Deciding on a property to rent is a big decision and nothing that should be rushed into. If you are certain of your decision than the problem will be avoided all together.

There are many important things to consider when you are finding the best value in discounted tires . These are frequently great deals, though unfortunately many people have the mistaken belief that they are only associated with used and poor quality tires. This is actually the opposite from the truth and is related more to the quality of the company itself and its approach to and means of offering the best price at the highest level of quality of product. And while you might be able to find an extremely low priced tire at one of the roadside replacement service centers, you are definitely not going to get the highest quality product, and will likely even end up with the wrong size and style. These should only be used in last resort emergency situations.

Meanwhile great deals on tire purchases can be found in some of the best tire stores in the country. There are many reasons why top companies can offer these incredible deals and generally the will relate to a specialized sales status. If a company specializes in and only sales tires and wheels, they can provide a much larger selection than a company that offers a full service garage and also sales tires on the side. They will only be able to hold a small inventory of selected tires and can’t afford to offer a great price.

In addition, many stores are now operating online and sometimes they have reduced their overhead by functioning primarily online while maintaining a large warehouse full of tires. When they don’t have to pay the additional costs of operating a large showroom and also the staff to run it, the money that is saved can transfer directly to the pockets of the consumer. This is also where smart business practices come into play. Great companies understand that it is important to provide the best quality of product at an affordable price and also to understand the spending trends of consumers in various economic conditions . Finding a great tire at a great price is possible and likely when you approach it from an informed perspective.

It doesn’t take a big stretch of imagination or hope to mythologize the city of New York. The energy and the magnitude of activity here is strong enough to pull anyone into another realm. The day-to-day movement of the city, for those who compete on the streets for a living, is an exercise in masking and guarding, bringing up layers of psychic protection from the multiple distractions that are constantly around and shifting constantly. This movement, when at rest, starts to take in the overwhelming force of the day, and it can be a heady moment that feels a bit like a dream, a bit like a trance, and a bit like a memory. That’s pretty much just like a myth.

It’s a great moment, indeed, then, when the myth enters into the reality of New York, and better still when it’s tangible, in the form of a mosaic on a wall. At one moment, you could be enjoying the air above the city in a fantastic hotel , and at another moment be moving underneath the ground at 45 miles an hour, through the center of the earth. Thankfully, artists pay attention to these rifts in logic, and can find meaning and a common thread of ingredients that lead to a story. That’s what Jack Beal ‘s done with his elegant and gritty ‘The Return of Spring,’ mosaic.

The work was part of a commission from the Transit Authority for Times Square no less, and the work stands there as if it were a moment caught in time. The work has an uncanny effect, because it looks like the moment we are living in right now. We become Persephone coming from the depths of the underworld, touching the earth’s surface again, after a season in darkness. That’s the effect of art, but it’s also the effect of living at high speed, and moving in a peculiarly rich time, where things are and are not exactly as they seem.

Complaints in the healthcare industry can arise for a variety of reasons. The best way to deal with complaints is to respond in a coherent and concise manner that preserves patient confidence and satisfaction.

As in dealing with all types of customer complaints the first step is to stop what you are doing and listen to the patient.  They deserve your undivided attention.  Never interrupt or argue with the patient.  Listen to the whole story without reacting.  During this phase of the interaction always empathize with the patient.  You do not have to agree to your party’s guilt, rather you have to show understanding for the situation.

While you listen to the patient collect as much information as you can within your patient complaint software system.  By documenting it you can decide on the best course of action.  Remember to inform the patient that you take their complaint seriously.

Once you have listened to the patient and analyzed the situation you can begin to suggest actions.  If possible get patient approval.  If it is impossible to make an immediate response inform the patient that the appropriate party will be informed and that a response can be expected.  Thank the patient and stress that patient satisfaction is an essential part of patient care within your practice.

Within your healthcare complaint system you should have a way to document the complaint, assign it to staff members, describe corrective actions and document the final outcome.  Using a form for this and copying the patient on this will help assure that all complaints that enter your institution are taken seriously.  The system will help prevent similar future problems and complaints thus improving the quality assurance within your practice.

The art of the literary adaptation is one that is fortunately not lost. It’s rather troubling at times to hear about the news that print is dead, and the book as we know it may be gone in another generation. There also seems to be a growing sense that the news of of its death is somewhat exaggerated, and places like the Round House Theatre are there to speak the dreams on the page into three dimensional space. They began over three decades ago in Montgomery County and is one of the illustrious theatres to grace the DC area.

It holds two performance spaces, a 400-seat theatre in Bethesda , and a 150-seat black box in Silver Spring. This gives the residents ample opportunity to see the fruits of the labors of local and international actors perform provocative new work. It’s also quite a boon to the tourists, who can set foot outside of their Bethesda hotels and enjoy an evening of some of the most acclaimed live performance in the area. Their emphases lie in community outreach, and contemporary works of live theatre, and literary adaptation is certainly the thing that keeps its heart beating.

It’s fascinating to see these forms come together, especially here and now. Literary adaptations have always been a ripe form for playwrights, who can simultaneously show their own skill and dexterity, while also giving a story from another form a new re-telling fro the stage. They’re also very exciting for audiences, who enjoy seeing how a familiar idea can be reconstructed before their very eyes. The live element of performance is also crucial here, if not the central event. In a time when it’s becoming more difficult to find places to see great works performed before our very eyes, there are sometimes great treasures to be found right underneath the nose.